Within Flow360 you have detailed asset information of items that you have provided to your clients. At each level of categorisation is the ability to attach documentation including drawings, specifications, manuals photographs. This means you have access to everything you need to know about your assets and clients using them instantly

When a client is outsourcing or renting an item it is usually part of your remit to ensure that the item is well maintained and continues to function. The Planned Maintenance section within Flow360 allows you to make sure that buildings, equipment or goods you provide continues to function at optimum levels and your maintenance teams can go fully prepared to carry out tasks saving valuable time and associated costs.

Reactive Maintenance - When unforeseen events occur Flow360 helps the service provider deal with these. This can be as simple as suggesting suppliers or sub contractors through to issuing works orders and more. The whole process is managed through to resolution so that at any time you are aware of what is happening.

Help desk - Service users will from time to time want to log issues in relation to assets they are using. Flow360 Help Desk provides the initial point of contact for logging issues. Once raised the supplier can progress issues to closure providing the service user visibility of what has happened. Flow360 helps suppliers resolve issues and communicate with service users easily.